Call Us Today: 612-999-1747

If your home or business has been damaged by a fire, there are a lot of questions that need answers. That’s why we’ve compiled a list of common questions that people ask when they’re faced with a fire.

If you have any additional questions about what to do after your property has been damaged by a fire or need help from Rapid Restoration, don’t hesitate to give us a call!

Will you be able to board up my home?

Yes!

We offer emergency board-up services. We understand the urgency of the situation, so we’ll arrive on your site quickly to begin the damage mitigation and recovery process. We will minimize the damage to your property by boarding it up and beginning recovery right away.

Will I be able to stay in my home while you recover it?

Maybe.

Whether or not you can stay depends on how extensive the damage is and whether our highly trained professional damage assessor deems it safe to stay in the house. Though you may have to move out for a few days for your own safety, we will work quickly to completely clean and deodorize the area so it can be safe once more.

Can anything be done about that terrible smoke smell?

Yes!

Call us today and we’ll be able to completely eliminate the odors from your home. We have a variety of highly effective solutions to odor problems, including Odorox deodorization. No matter how strong or extensive the smell, our trained professionals will get it out of your home for good.

How long does it take to repair damage from a fire?

It depends.

The source of the fire and the extent of the damage all can determine how long it takes to restore your property. Know that when you call Rapid Restoration, we will work as quickly and efficiently as possible to get your home back to normal.

Can I clean up the damage myself?

We don’t recommend it.

While it may seem easier to clean up the damage from a fire yourself, it is best to hire a restoration company to clean up the damage for you. A restoration company can find the hidden sources of the smell of smoke and soot and make sure there aren’t any hidden damages from fire or smoke.

Water damaged my home when the fire was put out. What should I do?

Call a professional.

It’s not uncommon for your home to get damaged by water because of how the fire was put out. Rapid Restoration is a full-service restoration company and can restore your home after water damage! With Rapid Restoration, you don’t have to worry about working with more than one company to restore your home.

Is fire damage covered by my insurance?

It depends.

While it depends on the insurance, most homeowners’ insurance policies do cover fire damage. It’s important to read your insurance policy to find out what is covered and what isn’t covered after a fire.

Does Rapid Restoration work with my insurance company?

Yes!

We want to make the insurance process as painless as possible for you. Once you submit your claim, we will work with your insurance provider to make sure all payments go through. If there is something that we had to restore that isn’t covered by your insurance, we will work with you to let you know what your options are.

What should I do after a house fire?

Stay safe and act fast.

Don’t start cleaning up the damage right away. Once the fire is put out, you should:

  1. Contact your insurance company and a restoration company.
  2. Document as much of the damage as you can.
  3. Let a restoration company take care of the rest.

Do I need to hire a separate contractor to reconstruct my home or business?

No.

At Rapid Restoration, we do any necessary reconstruction after your home has been damaged by a fire, from emergency board-up to rebuilding your property so it looks good as new!

Testimonials

Rapid helped me with a water damage repair in the basement of a home that we were buying last summer. They responded quickly, got the job done, and sent all the information to my mortgage company for me. I would highly recommend Rapid Restoration if you are in need of help in your home or place of business. The technicians and office staff are very friendly and have great communication throughout the process.

Ashley Langiewicz

I have been using Rapid Restoration for a few years now… We own 5 rental properties, and rapid restoration has helped us with water damage, carpet cleaning and deodorizing, plumbing issues, etc. I like them because they respond right away, and since I now have an established relationship with them, and have enough experience to trust their work, I feel more at peace when a crisis happens at one of my properties.They aren’t limited to just water issues, but fire damage, mold damage, storm damage, too.

Rebecca H.

Dear Rapid Restoration / DKI Management.

I wanted to send a letter of recognition regarding the exceptional experience I had working with your company. I have never contracted with a construction firm that was so responsive, communicative, prepared and approachable. From the estimation process with Kerry, through to the final touches, the project and process was very crisp and organized. The crew was amazing and everyone was conscientious of quality workmanship in every aspect of the project. I’d like to especially thank Pat, who was on site and available every day until the project was complete. I’d also like to thank Josh, Kalvin and Chad. These guys were amazing and put in a lot of time and effort to get things done and done well. Having to deal with a major water damage situation that I “inherited”, it was painful for me as the homeowner. However, I felt that this crew did everything they could to give me the best quality solution without having to replace every board and nail which would have been a greater cost to me. Please know that I will be recommending Rapid Restoration/DKI whenever I have an opportunity to do so. Finally, although I hope I will never need to, your company would be my absolute first choice should I have a restoration project in the future.

Thank you!!

Rachel S.

Rapid Restoration helped me with a biohazard situation. One of my best friends took his life with a shotgun and I needed a company to come out and take care of the aftermath. I sent out several emails but Rapid Restoration was the only company to respond back to me. They called me within a few minutes and I was able to set up an appointment for the following morning. The best part is that they showed up ON TIME! Thanks to Rapid Restoration, my friend’s family was able to go inside the home and not be horrified. I give Rapid Restoration my highest recommendation!

Justin R.

I’ve used Rapid Restoration DKI numerous times on my residence and a rental property that I own. I’ve always had courteous, professional treatment. They were very responsive to my requests and provided accurate, timely estimates. I was most impressed at how quickly they were able to respond to issue that required immediate attention so that damage did not reach other areas of the home. By definition, this company is responding to homeowners who are in dire straits, and yet I always felt like I was treated fairly and they provided a value service.

Greg W.

I have used Rapid Restoration multiple times on our home we live in as well as rental properties. They are the BEST! They are quick to respond, they handle all the insurance headaches, and do top notch work at a fair price. They check in regularly to make sure we are happy with the work and their crew is so friendly! I would highly recommend them!

Vicki S.

This company helped us out when we didn’t know where to turn. We had a sewer back up and there was raw sewage everywhere… A friend had said to call Rapid Restoration, so we did. And I am so glad we did. Not only were they at our house in about an hour, but they started the clean up right away – on a weekend night! They proceeded to tell us what the problem was, and what they were going to do to fix it. They were a great bunch of guys and the communicated very clearly to us throughout the whole process. I am very impressed with their workmanship. Having a sewer backup is one of the worse things that can happen in your house. I am so thankful there is still such a trustworthy and hardworking company you can contact to help out in such a predicament. Thank you!

Kim C.

Rapid Restoration DKI

1900 County Rd C West
Roseville, MN 55113

(612)-999-1747