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Minnesota can have some pretty harsh storms, with plenty of ways to damage your home, whether it’s a fallen tree, ice dam, or even hail. It can be confusing to go through the restoration process to find the right people to take care of your home. To make the process easier, here are a few answers to commonly asked questions about what happens when your home is damaged by a storm.

I don’t see any damage from the recent ice storm. Should I have my property inspected anyway?

Yes. If you have any reason to suspect that your home might have been damaged, give us a call. We provide damage assessments and cleanup evaluations. The initial damage to your home can be subtle and hard to detect on your own. If you wait to get the damage repaired, it can become much harder and more expensive to cleanup.

The storm damage to my home wasn’t very bad, and I don’t want to dealing with my insurance company. Can I just let the damage sit?

No, it’s important that the damage is taken care of right away. Property damage has a tendency to get worse over time—particularly during the cold and harsh winter months—so even a small problem can turn into a big one if you’re not careful. Call us for a repair evaluation and for fast repair and reconstruction services!

I think the wind and snow might have damaged my roof. Is there anything I can do?

Contact a professional, and we’ll come out to your home and safely check to see if any damage has been done. If you do need repair services, our highly trained team members will work quickly to repair your roof and make sure that your home is protected against the next storm.

Does my insurance policy cover storm damage?

Usually, yes. The most common homeowner’s insurance policy does cover damage caused by ice, snow, wind, and rain. You can learn more about what’s covered by homeowner’s insurance in our guide to insurance.

A tree fell on my home. What should I do?

Stay safe and do not enter your home unless a professional says it’s okay to do so. If a tree falls on your home, you should:

  • Call your insurance company to open the claim.
  • Give us a call. We will get there as soon as we can to mitigate and fix any damage.
  • While you’re waiting for us, take pictures and document the damage to make the insurance claim process easier.

Do I need to hire a separate contractor to do any necessary reconstruction?

No. We are a full-service restoration company, which means we take care of it all from cleanup to restoration. If your home is damaged by a storm or fallen tree, give us a call and we can take care of it!

What are ice dams and why are they bad?

An ice dam is a large portion of ice that forms on the edge of your roof. The weight of an ice dam can collapse your roof if the dam is big enough. You can learn more about ice dams and how to prevent them here.

How do I remove an ice dam from my roof?

If you need an ice dam removed, give us a call! We’ll be happy to come help remove the ice dam and fix any damage caused by it.


Rapid Restoration helped me with a biohazard situation. One of my best friends took his life with a shotgun and I needed a company to come out and take care of the aftermath. I sent out several emails but Rapid Restoration was the only company to respond back to me. They called me within a few minutes and I was able to set up an appointment for the following morning. The best part is that they showed up ON TIME! Thanks to Rapid Restoration, my friend’s family was able to go inside the home and not be horrified. I give Rapid Restoration my highest recommendation!

Justin R.

I’ve used Rapid Restoration DKI numerous times on my residence and a rental property that I own. I’ve always had courteous, professional treatment. They were very responsive to my requests and provided accurate, timely estimates. I was most impressed at how quickly they were able to respond to issue that required immediate attention so that damage did not reach other areas of the home. By definition, this company is responding to homeowners who are in dire straits, and yet I always felt like I was treated fairly and they provided a value service.

Greg W.

I have used Rapid Restoration multiple times on our home we live in as well as rental properties. They are the BEST! They are quick to respond, they handle all the insurance headaches, and do top notch work at a fair price. They check in regularly to make sure we are happy with the work and their crew is so friendly! I would highly recommend them!

Vicki S.

This company helped us out when we didn’t know where to turn. We had a sewer back up and there was raw sewage everywhere… A friend had said to call Rapid Restoration, so we did. And I am so glad we did. Not only were they at our house in about an hour, but they started the clean up right away – on a weekend night! They proceeded to tell us what the problem was, and what they were going to do to fix it. They were a great bunch of guys and the communicated very clearly to us throughout the whole process. I am very impressed with their workmanship. Having a sewer backup is one of the worse things that can happen in your house. I am so thankful there is still such a trustworthy and hardworking company you can contact to help out in such a predicament. Thank you!

Kim C.

This is the 2nd time we’ve used DKI Rapid Restoration. On July 12, 2017, a tornado hit Forest Lake and a 15 ton tree fell on our home and basically split our home in two. We were in shock and really did not know what to do. Our bedroom and sunroom were open to the sky, had insulation, sheetrock, glass and debris everywhere. We called DKI and they responded quickly, took the stress off of us and took control of the debris removal, cleanup and helped us work with insurance after this devastation. Chad, Ryan, Randy were excellent – professional, courteous, ongoing communication/updates and incredibility knowledgeable. They put down floor protection throughout the house before they started hauling out the debris. They helped us sort out what could be salvaged (and not) – it was laid out and organized in the garage so we could easily see all of our belongings. It was also so nice not to worry about all of the different subcontractors and work that needed to be done. DKI coordinated it all – debris removal, tree removal, dry-cleaning (all of our clothes were covered in insulation), jewelry cleaning (I had 85 pieces of jewelry – all covered insulation), dumpster rental, etc. They also boarded up the side of our house that was open to the elements. All of this work was done in three days! I am so thankful for their excellent service and work. I highly recommend them!

Tammy P.

Rapid Restoration was quick to help me with my oven cleanup after a fire. After an emergency you want someone to be kind and understanding and their staff were all completely professional. The staff was respectful of my home and family during the cleaning, they did an excellent and detailed job and I would highly recommend their services to others.

Alice S.

Rapid helped me with a water damage repair in the basement of a home that we were buying last summer. They responded quickly, got the job done, and sent all the information to my mortgage company for me. I would highly recommend Rapid Restoration if you are in need of help in your home or place of business. The technicians and office staff are very friendly and have great communication throughout the process.

Ashley L.

Rapid Restoration DKI

1900 County Rd C West
Roseville, MN 55113