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Minnesota can have some pretty harsh storms, with plenty of ways to damage your home, whether it’s a fallen tree, ice dam, or even hail. It can be confusing to go through the restoration process to find the right people to take care of your home. To make the process easier, here are a few answers to commonly asked questions about what happens when your home is damaged by a storm.

I don’t see any damage from the recent ice storm. Should I have my property inspected anyway?

Yes. If you have any reason to suspect that your home might have been damaged, give us a call. We provide damage assessments and cleanup evaluations. The initial damage to your home can be subtle and hard to detect on your own. If you wait to get the damage repaired, it can become much harder and more expensive to cleanup.

The storm damage to my home wasn’t very bad, and I don’t want to deal with my insurance company. Can I just let the damage sit?

No, it’s important that the damage is taken care of right away. Property damage has a tendency to get worse over time—particularly during the cold and harsh winter months—so even a small problem can turn into a big one if you’re not careful. Call us for a repair evaluation and for fast repair and reconstruction services!

I think the wind and snow might have damaged my roof. Is there anything I can do?

Contact a professional, and we’ll come out to your home and safely check to see if any damage has been done. If you do need repair services, our highly trained team members will work quickly to repair your roof and make sure that your home is protected against the next storm.

Does my insurance policy cover storm damage?

Usually, yes. The most common homeowner’s insurance policy does cover damage caused by ice, snow, wind, and rain. You can learn more about what’s covered by homeowner’s insurance in our guide to insurance.

A tree fell on my home. What should I do?

Stay safe and do not enter your home unless a professional says it’s okay to do so. If a tree falls on your home, you should:

  • Call your insurance company to open the claim.
  • Give us a call. We will get there as soon as we can to mitigate and fix any damage.
  • While you’re waiting for us, take pictures and document the damage to make the insurance claim process easier.

Do I need to hire a separate contractor to do any necessary reconstruction?

No. We are a full-service restoration company, which means we take care of it all from cleanup to restoration. If your home is damaged by a storm or fallen tree, give us a call and we can take care of it!

What are ice dams and why are they bad?

An ice dam is a large portion of ice that forms on the edge of your roof. The weight of an ice dam can collapse your roof if the dam is big enough. You can learn more about ice dams and how to prevent them here.

How do I remove an ice dam from my roof?

If you need an ice dam removed, give us a call! We’ll be happy to come help remove the ice dam and fix any damage caused by it.

Testimonials

I have used Rapid Restoration multiple times on our home we live in as well as rental properties. They are the BEST! They are quick to respond, they handle all the insurance headaches, and do top notch work at a fair price. They check in regularly to make sure we are happy with the work and their crew is so friendly! I would highly recommend them!

Vicki S.

I’ve used Rapid Restoration DKI numerous times on my residence and a rental property that I own. I’ve always had courteous, professional treatment. They were very responsive to my requests and provided accurate, timely estimates. I was most impressed at how quickly they were able to respond to issue that required immediate attention so that damage did not reach other areas of the home. By definition, this company is responding to homeowners who are in dire straits, and yet I always felt like I was treated fairly and they provided a value service.

Greg W.

A few days after Christmas, when it rained here in MN. Water started to leak into our basement! After trying to keep up with the water, it was clear we were losing and needed help. When i called Rapid Restoration it was well into the after hours side of things. Chad sent two gentlemen Josh and John who were absolutely fantastic and quick acting! They were able to Isolate the water, and also took over the process of removing the water. Their follow up in the days following this mess was also on point. I highly recommend this company, they certainly saved the day!

Sara L.

We Have used DKI many times and they have always been professional and prompt with great service and quality workmanship!

Kelly N.

General Manager, Chad, fully delivers for Rapid Restoration DKI customers! Employees are also top-notch, meticulous, respectful and knowledgeable. Our family has unfortunately had to utilize the services they provide twice now and both times we were extremely satisfied at the end of a negative situation for any homeowner. Highly recommended.

Andrew S.

Rapid helped me with a water damage repair in the basement of a home that we were buying last summer. They responded quickly, got the job done, and sent all the information to my mortgage company for me. I would highly recommend Rapid Restoration if you are in need of help in your home or place of business. The technicians and office staff are very friendly and have great communication throughout the process.

Ashley Langiewicz

I have been using Rapid Restoration for a few years now… We own 5 rental properties, and rapid restoration has helped us with water damage, carpet cleaning and deodorizing, plumbing issues, etc. I like them because they respond right away, and since I now have an established relationship with them, and have enough experience to trust their work, I feel more at peace when a crisis happens at one of my properties.They aren’t limited to just water issues, but fire damage, mold damage, storm damage, too.

Rebecca H.

Rapid Restoration DKI

1900 County Rd C West
Roseville, MN 55113

(612)-999-1747